Privacy Policy

Introduction

Welcome to Luckypandaspins ("we", "us", "our"). We operate the website luckypandaspins.com (the "Site"), a social casino platform designed solely for entertainment purposes. Luckypandaspins does not offer real money gambling, real prizes, or cash-outs. All gameplay involves virtual currency or credits with no monetary value.

We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Site. By accessing or using Luckypandaspins, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide when you register, interact with our Site, or contact us. This may include:

• Account Information: Username, email address, password, date of birth, and other registration details.
• Profile Information: Avatar, display name, preferences, and other optional profile details.
• Communications: Information you provide when you contact customer support or participate in surveys, promotions, or feedback forms.

1.2 Information Collected Automatically

We automatically collect certain information about your device and usage of the Site, including:

• Device Information: IP address, browser type, operating system, device identifiers, and settings.
• Usage Data: Pages visited, features used, time spent on the Site, game activity, and interactions with virtual currency or credits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns. For more details, see our Cookie Policy.

1.3 Information from Third Parties

We may receive information about you from third-party services if you choose to link or log in using social media accounts (such as Facebook or Google). This may include your name, profile picture, and email address, subject to your privacy settings on those platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Operate the Site: Creating and managing your account, enabling gameplay, processing virtual currency transactions, and providing customer support.
• To Personalize Your Experience: Customizing content, features, and offers based on your preferences and activity.
• To Improve and Develop Our Services: Analyzing usage data to enhance site functionality, fix bugs, and develop new features.
• To Communicate with You: Sending service-related notifications, updates, and marketing communications (where permitted by law and your preferences).
• To Ensure Security and Prevent Fraud: Monitoring for suspicious activity, enforcing our Terms of Use, and protecting the integrity of our Site.
• To Comply with Legal Obligations: Fulfilling regulatory requirements and responding to lawful requests from authorities.

3. Legal Basis for Processing (for EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data based on the following legal grounds:

• Contractual Necessity: To provide you with access to the Site and fulfill our obligations under our Terms of Use.
• Legitimate Interests: To improve our services, ensure security, and prevent fraud, provided these interests are not overridden by your rights.
• Consent: For sending marketing communications or using certain cookies, where you have given your explicit consent.
• Legal Obligation: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Site, such as hosting, analytics, customer support, and email delivery. These providers are contractually obligated to protect your information and use it only for the services we request.
• Legal Compliance: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the promises in this Policy.
• With Your Consent: We may share your information for other purposes if you provide explicit consent.

5. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection laws. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable law, including using Standard Contractual Clauses or other approved mechanisms for international transfers.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

8.1 Access, Correction, and Deletion

You have the right to access, correct, or delete your personal information. You can update your account information through your profile settings or by contacting us at support@luckypandaspins.com.

8.2 Opt-Out of Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those messages or by contacting us. Please note that you may still receive service-related communications.

8.3 Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings or our cookie consent tool. For more information, see our Cookie Policy.

8.4 Additional Rights (EEA/UK Residents)

If you are in the EEA or UK, you may have additional rights under applicable data protection laws, including the right to object to processing, restrict processing, and data portability. You also have the right to lodge a complaint with your local data protection authority.

9. Children’s Privacy

Luckypandaspins is intended for users aged 18 years or older. We do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe a child under 18 has provided us with personal information, please contact us immediately.

10. Social Features and Public Areas

Our Site may offer social features such as chat rooms, forums, or leaderboards where you can interact with other users. Please be aware that any information you disclose in these areas may become publicly accessible. We encourage you to use caution when sharing personal information in public or interactive areas.

11. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Virtual Currency and Credits

All gameplay on Luckypandaspins involves virtual currency or credits with no real-world value. You cannot purchase, win, or redeem real money, prizes, or cash-outs on our Site. Any information related to your virtual currency balance or transactions is used solely to facilitate your entertainment experience on the platform.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated Policy on our Site and updating the "Last Updated" date at the top of this page. Your continued use of the Site after any changes indicates your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: support@luckypandaspins.com
• Address: [Insert business address if applicable]

15. Additional Information for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about our data practices, access your personal information, and request deletion. We do not sell your personal information. To exercise your rights, please contact us as described above.

16. Acceptance of This Policy

By using Luckypandaspins, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.